Shipping Notes

• We use UPS and USPS for domestic shipments
• Items ship the next business day with the exception of holidays and weekends
• Please allow 1-3 extra days for processing during peak business periods such as sale events and holiday seasons
• Lost shipments and stolen packages from doorsteps/mailboxes are not the responsibility of MACHUS and claims must be made by the customer to the appropriate carrier. (If you chose Route Protection, please follow up with them for a claim.)
• Free Shipping Promo Codes will always be used for Ground Shipping and not applied towards Express options

International Orders

• MACHUS is not responsible for paying additional VAT charges for customs clearance. Each country is different. Delays and charges happen randomly and are out of our control. Although very rare, some delays can take several weeks.
• For shipping to a destination outside the USA, additional tax, customs and import duties will be levied by the client's local government. All additional taxes and fees are the responsibility of the client. This can potentially range from 10%-40% of the total order value. This fee is separate from the shipping cost and is out of our control
• Because we are a registered business, we can not lower the value of products to avoid potential customs fees and is illegal for both parties.
  
  

Thank you for the support,
Justin Machus & team